How Is My Privacy And Security Protected Through Regain?
Key takeaways
- Regain has various measures in place to safeguard client data.
- Examples of these measures include banking-grade 256-bit encryption, a browsing encryption system (SSL), servers that are distributed across Tier 4- AWS Data Centers, and databases that are and encrypted.
What does Regain provide?
Regain allows couples or individuals to speak with a licensed therapist from home or any location they choose via an internet-connected device. For example, people can speak with a therapist through desktop or laptop computers or mobile devices no matter where they are. This can be helpful for couples who attend therapy from separate locations. Live sessions can take place in the following protected formats:
- Audio
- Video
- Live chat (in writing)
In addition to weekly therapy sessions, Regain membership comes with in-app messaging. This feature allows individuals and couples to contact their therapist at any time, and their therapist will respond as soon as they can.
How is my privacy and security protected through Regain’s system?
Regain has a number of built-in features to protect your privacy and security, including the following:
- Banking-grade 256-bit encryption
- Servers that are distributed across several Tier 4- AWS Data Centers, which provide optimal protection and security
- Databases that are encrypted, which means that data is rendered useless if stolen
Regain’s system is also HITRUST Risk-based, 2-year (r2) Certified, which adds to its security for individuals and couples seeking relationship support.
Protection of in-app messaging
One common question that people have is whether the messages exchanged with their therapist are protected. All the messages exchanged between you, your partner, and your therapist are secured by banking-grade 256-bit encryption. Moreover, you can delete messages that you’ve sent by simply clicking the “Delete message” button on the platform.
How it works
Tell us about your goals and preferences so we can find a great fit.
Start together or switch to individual support at any time.
Message anytime and schedule live sessions when it works for you.
Is my data shared?
All Regain therapists have been vetted by their applicable licensing board, which verifies that they have all the necessary education and supervised hours to offer evidence-based therapy. This also means that all therapists are subject to the reporting and confidentiality agreements of their state’s licensing board, which help protect data from illegal dissemination. Since Regain doesn’t currently work with insurance providers, your data is not shared or filed with them.
Request to have data shared with third parties
If, for some reason, you need your data to be shared with a third party, you can request that your therapist facilitate this process. You might consider asking your therapist exactly what information is shared in these cases and what personally identifiable information can be safeguarded.
Find the right therapist for your relationship.
Would you like to begin therapy as a couple?
Is online therapy effective?
In recent years, many researchers have studied the effectiveness of therapy delivered over online therapy platforms like Regain. Research has shown online therapy to be effective for couples as well as for individuals. One study published in Frontiers in Psychology found that online couples therapy was as effective as in-person relationship therapy, with both formats leading to improved relationship satisfaction and mental health.
Takeaway
Regain protects the data of both you and your partner through banking-grade encryption, servers that are distributed across several Tier 4- AWS Data Centers, and policies that follow data protection laws. From the sign-up process through the end of therapy, Regain protects the data of individuals and couples seeking support with relationship concerns. If you’re experiencing relationship challenges, know that support is available on Regain’s secure website. Most people can be matched with a therapist in as little as 48 hours, depending on therapist availability. Take the first step toward relationship support and reach out to Regain today.
Frequently asked questions
Is Regain therapy legit?
Yes. Regain is a legitimate online therapy platform offering mental and behavioral health services online. Users attend sessions with licensed professionals via live chat, video, or audio sessions.
Is it easy to cancel Regain?
Yes. You can cancel your Regain membership at any time. If you wish, you can also switch therapists at any time for no additional cost.
Do both partners have to pay for Regain?
Regain charges per session, not per person. You and your partner can divide up the payment however you wish, but you’ll only be charged for one session per week. Subscribers pay between $70 and $100 per week depending on various factors like where they live and therapist availability.
Do you have to pay for Regain?
Yes. Regain is available through a subscription. Without a discount or financial aid, you can expect to pay between $70 and $100 per week, depending on your location, preferences, and therapist availability.
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